ZP Services Privacy Policy

Last Revised: August 19, 2020

When you use the Thrive ZP Challenge App (the “App”) owned by Thrive Global Holdings, Inc. (“Thrive Global”), you trust us with your information. We use your information to provide, maintain, protect, and improve the App and App-related services we provide (collectively, the “Thrive ZP Services”), as that term is defined by our Terms of Service found at https://www.thrivezp.com/terms, including use of the Thrive ZP website, use of the App, phone and email communications with us, social media interactions on our website and other third party websites, and the viewing of our online advertisements, materials, emails, or content. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. This Privacy Policy applies to all Thrive ZP Services we provide. Thrive Global provides other products and services in addition to the Thrive ZP Services, which may be covered by a different privacy policy and different terms and conditions.

  1. What information we collect. We may collect your personal or contact information, information about your use of the Thrive ZP Services, including your responses and information about your device or platform on which you access the App (together, your “Information”).
    • Information you provide. Personal and contact Information. When you use the Thrive ZP Services, including when you install the App, contact us, or use the App, we may collect a variety of information about you including personal and contact information or a record of issues you have faced in your use of the Services.
    • Use Information. As part of the Thrive ZP Services, we may collect, store, and analyze your Information—including your use of the App, challenge activity and results, and information related to your participation in contests or promotions, whether provided by us or third parties.
    • Information we get from your use of the Thrive ZP Services. Cookies and other similar technologies. In order to improve and enhance your experience and the overall quality of the Thrive ZP Services, we may use “cookies”, or other similar technologies, to identify your browser or device and keep track of the times you use the Thrive ZP Services. The Thrive ZP website may also use web beacons or cookies to target advertising when you visit third party websites (such as Facebook), but the web beacons and cookies do not transmit personally identifiable information and our website does not collect personally identifiable information. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that by doing so, you may not be able to use the full functionality of our website.
    • Do Not Track signals. At this time the Thrive ZP website does not respond to Do Not Track (DNT) signals.
    • Mobile Device Data. We may collect limited information from your mobile device when you use our App, mobile websites, or access the Thrive ZP Services from your mobile browser. Such information may include information related to your activation and use of the App, your mobile device type and operating system version, mobile device ID, mobile advertising IDs, IP addresses or network connections, location information obtained from your IP address or GPS, date and time stamps of your use of the Thrive ZP Services and third party applications, SD card content, and accounts associated with your device.
  2. How we use your Information. We will ask for your consent before using your Information for a purpose other than those set out in this Privacy Policy.
    • Use to provide Thrive ZP Services. Your Information may be used or disclosed to facilitate the provision of the App or other Thrive ZP Services such as responding to questions or concerns, administering contests or promotions, judging entries, and contacting potential winners.
    • Use to improve Thrive ZP Services. We may use your Information to improve our App and other Thrive ZP Services, to help solve any issues you might be facing, to offer you tailored content, or to inform you about changes or improvements to the App or other Thrive ZP Services.
    • Use for client relations, promotions, and marketing. We may use portions of your Information to create promotional materials, advertise the Thrive ZP Services, or provide feedback to our clients or partners.
  3. Disclosure of your Information. We may disclose your Information to trusted third parties, clients, or partners as part of the Thrive ZP Services or during the course of our business. Any disclosure of your Information will comply with the terms of this Privacy Policy. We will ask for your consent before disclosing your Information for a purpose other than those set out in this Privacy Policy.
    • Disclosure for client relations, promotions, and marketing. As part of the Thrive ZP Services, your Information—including your use of the App, the information you input, and your participation in the promotions of third party advertisers—may be disclosed to third parties including prospective or current clients, which may include your employer. We may also disclose aggregated information about User participation, the number of entries in third party advertisers’ promotions and contests, and User responses to our clients or participating sponsors.
    • Disclosure by law. We may disclose your Information if required to do so by law, at the request of a third party, or if we believe that disclosure is reasonable to (1) comply with the law, a request or order from law enforcement, or any legal process; (2) protect or defend Thrive Global, or a third party’s rights or property; or (3) to protect someone’s health or safety, such as when harm or violence against any person (including you) is threatened.
    • Disclosure to protect abuse victims. We reserve the right, but have no obligation to, disclose your Information if we suspect or have reason to suspect that your Information pertains to a party who may be a victim of abuse in any form. Your Information may be disclosed to authorities that we deem appropriate to handle such disclosures, such as law enforcement agencies, child protection agencies, or court officials.
    • Disclosure to trusted third parties by Thrive Global. We may provide your Information to our affiliates or other trusted businesses or persons if we believe such a disclosure is reasonably required by business needs. For example, we may disclose your Information for external processing or to utilize the services of technology assistants or customer care providers. However, all third parties with access to your Information will comply with the terms of this Privacy Policy and other appropriate confidentiality and security measures.
    • Disclosure to third party products or advertisers. The Thrive ZP Services, including the App, may enable you to interact with or contain links to third party websites, mobile software applications, advertisements that are delivered directly to you from third party advertisers, and services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the practices or the content of these Third Party Services. Please be aware that the Third Party Services may collect personal information from you, use your IP address to target rewards or promotions and may download cookies to your device (computer or mobile phone). They may also use other technologies which personalize and measure the effectiveness of their ads, promotions, or other services. Cookies from third party advertisers are not covered under this Privacy Policy, nor do we control the practices of third parties. Accordingly, we encourage you to read the terms and conditions and privacy policy of each Third Party Service that you chose to interact with or use.
  4. Security. All Information you provide is protected using generally accepted industry standards, including the use of appropriate administrative, physical, and technical safeguards. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Information, we cannot guarantee its absolute security or confidentiality.
  5. Children’s Privacy. The Thrive ZP Services are not created for children. By using the Thrive ZP Services, including the App, you affirm that you are over thirteen years of age. If you are between the age of thirteen and eighteen years then, prior to using our Services, you must first review the terms of this Privacy Policy with your parent or guardian to make sure that you and your parent or guardian understand its terms and conditions and agree to them.
  6. Updating your Information and Preferences. You may update or delete your account or update your mailing preferences by contacting our support team at [email protected] We will strive to quickly and efficiently update or delete your Information at your request—unless we have a legitimate business or legal reason to keep that information or unless requests require disproportionate technical effort, risk the privacy of others, or would be extremely impractical. Before acting on your request to update or delete your Information, we may ask you to verify your identity.
  7. California Privacy Rights. The California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of their personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected] (include My California Privacy Rights in the subject line). Please note that we are only required to respond to one request per customer per year.
  8. Contacting Thrive Global. If you have any questions about this Privacy Policy, our practices, or your experience with the Thrive ZP Services, you can contact us via email at [email protected] (include Privacy Policy in your subject line).
  9. Acceptance of Privacy Policy. By using the Thrive ZP Services, you accept the terms of and agree to comply with this Privacy Policy. We may amend or modify this Privacy Policy at any time, for any reason, without notice or liability. Changes are effective immediately upon posting to the Thrive ZP Services website (https://www.thrivezp.com/privacy). It is your responsibility to review this Privacy Policy prior to use of the Thrive ZP Services. Your continued use of the Thrive ZP Services now, or following the posting of any changes, indicates your acceptance.